Frequently Asked Questions (FAQs)
How long does it take to get my store?
Once you submit your details, our automation starts building immediately. You’ll usually receive your login credentials via email within 10 minutes and your completed store within 1-7 business days*
Do I need an existing Shopify account?
No! We handle the heavy lifting. We’ll create a fresh store for you based on the name, industry, and plan selected.
Is the Just Testing plan really free?
Yes. We provide a basic Shopify structure for you to explore. Note: if you decide to go live and sell to customers, you will eventually need to choose a Shopify subscription plan.
I haven't received my email. What should I do?
Check your spam/junk folder first! If it’s still missing after 30 minutes, reach out to our support team at hello@sixtwentyeight.agency
What’s the difference between "Ready to Sell" and "Building an Empire"?
"Ready to Sell" gives you a proven template with high-demand products already loaded. "Building an Empire" is a white-glove service where we jump on a call to build a fully custom, high-ticket brand tailored specifically to you.
Why am I being asked to book a call for the Empire plan?
Highly-customized builds require a personal touch. To ensure your brand is unique and premium, we need 30 minutes to align on your vision, branding goals and give you a important details about your site build.
Can I change my store name or industry later?
Absolutely. Your selection today helps us set up the initial theme and products, but you have 100% control to change everything once you log in.
What if I don’t see my industry listed?
Simply select "Other." We’ll build a versatile foundation that works for any niche, and you can customize it from there. Keep an eye on your inbox because we'll be in touch!